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Our Checkout Process

To ensure the safety of our customers and their information, our checkout process has several steps and restrictions to reduce the risk of fraudulent charges. Please review the information below before making a purchase and contact our concierge department with any questions.

Credit Card

credt card payment option

 

We accept all major credit cards. If you don’t generally make large online purchases, we recommend that you give your credit card company a heads up. Want to put your purchase on more than one credit card? We are happy to help you split payments between multiple credit cards—give us a call! 1-800-593-1933. Gateway Error: If you receive a "gateway error" during checkout, this likely means that your credit card company blocked the transaction. Simply give them a call and let them know you approve of the purchase.

Paypal

paypal payment mode
Want to pay with your Paypal account? Just select “Paypal” as your payment method at checkout!

Financing

affirm payment mode
 
We have partnered with Affirm to give you a simple way to make that special purchase with no hidden fees. And the best part about it? You'll get your ring right away! Affirm offers easy monthly payments over a 3, 6 or 12 month period, at APR rates as low as 10-30% APR. All you have to do is provide basic personal information (name, email, mobile number, date of birth, and last four digits of SSN) at checkout and you will be approved instantly. For more information about Affirm financing, check out their website.

 

Wire Transfer or Check

If you prefer to pay us via bank wire transfer or personal check, contact us to make the arrangements! We’ll be sure to place the ring on reserve for you until we receive the payment.
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For any and all questions about rings, jewelry, returns/exchanges, and any other customer service issues, please contact our Concierge Department:


concierge@trumpetandhorn.com
1-800-593-1933

SHIPPING & RETURNS

Domestic U.S. Orders: Shipping is FREE for all U.S. purchases. We ship all Trumpet & Horn jewelry UPS two day Shipping fully insured, signature required. If you are interested in purchasing overnight shipping, you can select the option at checkout for an additional fee ($35). Please note that selecting overnight shipping does not guarantee that your package will arrive to you tomorrow. Funds must clear into our account before we will ship your package out to you. Depending on your bank and method of payment, this can take anywhere from 1 - 5 business days after your order is placed. Once we receive payment and the ring is sized, your package will be shipped.

Please make sure an adult (21 or over) is available to sign for the package when it arrives. Alternatively, you may choose to hold the package for pickup at a UPS location instead.

International Orders: For all international customers, packages are shipped fully insured via FedEx at a flat rate of $99. Please note, international customers will be subject to any taxes or import duties. You can contact your local FedEx office for an estimate of what (if any) taxes you will be responsible for at pickup.

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Finding the perfect vintage ring can be a challenge, but the Trumpet & Horn concierge service is here to help! Whether you're looking for a vintage engagement ring or adding to your own jewelry collection, our concierge will help you find exactly what you've been searching for.

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EMAIL US:
concierge@trumpetandhorn.com

CALL US:
1 (800) 593-1933

LIVE CHAT:
Start chatting in the bottom right corner of your screen (Monday-Friday 9:00AM-4:30PM PST, excluding major holidays)

VISIT US:
If you are in the Los Angeles area, see our appointments page to set up a visit!

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